Warranty

What's covered

• Manufacturing defects (delamination, adhesive failure, dead cells, broken latches, housing cracks not caused by impact)
• Fitment errors — if the accessory doesn't fit the model it's listed for, we replace or refund
• Hardware failures of internal electronics (battery management, dock connectors) under normal use

What's not covered

• Cosmetic wear from normal field use
• Damage from drops outside the rated MIL-STD-810 profile of the host device
• Modifications, third-party repairs, or non-OEM charging hardware (batteries)

How to claim

Email support@axisrugged.com with your order number and a short description (a photo helps). We typically issue an RMA within one business day and ship the replacement before the defective item arrives back.